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Black Friday Terms & Conditions

1. General Terms
These Terms and Conditions ("Terms") apply to the Hitech Therapy Black Friday Promotion and govern your participation in the Promotion. By participating, you agree to abide by these Terms. Hitech Therapy reserves the right to modify or cancel the Promotion at any time without prior notice.

2. Promotion Period

  • The Promotion begins at 8:00 am GMT on 04 November 2024 ("Start Date") and ends at 11:59 pm GMT on 29 November 2024 ("End Date").
  • Hitech Therapy reserves the right to adjust or terminate the Promotion at any time.

3. Discounts

  • Discounts offered in this Promotion are valid only during the specified Promotion Period and are subject to stock availability. Once the stock is sold out, the discounted price is no longer valid.
  • Discounts cannot be combined with other promotions or discounts, nor applied retrospectively to previous purchases.
  • All prices displayed on the website reflect any applicable discount, with the "Was" price showing the original, non-discounted price.
  • Hitech Therapy reserves the right to alter or withdraw discounts on any products without prior notice.

4. Product Conditions

  • Some promotional items may be clearance items, marked accordingly as "demo" or "used" products on the website. These items may have minor damage to the packaging or appear dirty.
  • Clearance sale products are sold "as is" with no options for returns, exchanges, or refunds.
  • Capital equipment on sale must be paid for in cash; financing options are not available on such items.

5. Delivery and Order Fulfillment

  • Due to the influx of purchases taking place on Black Friday, and while we will always endeavour to ensure that your Order(s) are timeously delivered, kindly anticipate unforeseen delays due to the strain placed on our couriers nationally.
  • Orders may require 4-5 business days for delivery, depending on the products and location of the delivery.
  • Purchases are on a "first-come, first-serve" basis. Adding items to your cart does not guarantee purchase, as items may be sold to other customers if they complete checkout before you do.
  • For COD orders, processing begins only after payment is reflected. Hitech Therapy is not liable if items become unavailable before payment is received.
  • Collection orders must be picked up within 5 business days from the order date, or the order will be cancelled.
  • Free Delivery does not apply to treatment furniture, Pilates Equipment, large exercise equipment, any capital equipment, gym/vinyl mats, or any orders over 20Kg.
  • Free delivery is only applicable to all ONLINE orders and does not apply to any orders placed via email or telephone.

6. Stock Availability

  • Hitech Therapy will make every effort to monitor and source stock as needed to fulfill orders, but cannot guarantee availability of all items.
  • In the event an item is unavailable after an order is placed, Hitech Therapy will contact the customer using the details provided at checkout and offer options, which may include cancelling the order, placing items on backorder, or reducing quantities.
  • If items in your cart are removed due to stock changes or pricing adjustments, Hitech Therapy cannot be held liable.

7. Buy 10, Get 1 Free Offer

  • The "Buy 10, Get 1 Free" offer does not apply to clearance or End-of-Range products included in this Promotion.

8. Final Sale Conditions

  • No returns, exchanges, or refunds are allowed on clearance, End-of-Range, or promotional sale items purchased during the Promotion Period.
  • End-of-range items are sold with no additional discounts, and previously applied discounts are final.

By participating in the Promotion, you acknowledge and accept these Terms and agree that Hitech Therapy is not liable for any loss or damage arising from any delay, unavailability of stock, or other circumstances related to the Promotion.

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